Let’s face it: the iPhone 5s is a big hit. Apple sold more than 9 million iPhones during the first weekend of sales in September. Maybe it’s the gold finish. Maybe it’s Touch ID. Perhaps it’s the better A7 64-bit processor. Or maybe it’s the improved camera. Most likely, it’s all of the above. However, there’s one component on the iPhone 5s leaving some users less than pleased with their purchase.
If you’re one of “a very limited number” of people, Apple says you might be affected by a manufacturing issue that causes your battery to take longer to charge and on the flip side, drains more quickly than it should. They’re currently reaching out to customers they think are affected to provide a free replacement phone.
With manufacturing issues, it’s almost a certainty that Apple can isolate the exact devices affected by serial number. If a certain batch of phones got batteries with bad cells, for example, that batch could be identified from the rest and those serial numbers could be tracked down to individual users. If you think your phone might be one of them, you can contact Apple Care (1-800-694-7466) to inquire about a replacement.
If your device isn’t one of those affected by the recall but you’re still having trouble making it through the day on a single charge, we have another solution for you.
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Source: New York Times // Image: iFixit