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Installation FAQs

Question Answer
My SHIELD won’t stick on the corners. What do I do? Leave your device (with the SHIELD on it) alone for 10-15 minutes, and then try to stick it down. If it still doesn’t stick, give it a few more minutes and try again. Repeat this process as needed. We recommend this 10-15 minute wait period because the InvisibleShield will dry out and become more tacky. If you wait any longer, you will, most likely, not be able re-apply it at that point.
What is SHIELDspray? Is it an adhesive? SHIELDspray is the ultimate solution for applying the InvisibleShield to your device. One complimentary install kit is included with every InvisibleShield order. SHIELDspray is not an adhesive. It is a liquid based solution that helps smooth the application of the InvisibleShield. To purchase extra bottles of SHIELDspray, please click here.
My solution bottle came empty or leaked. How can I get more? Our SHIELDSpray™ application solution is mostly a water-based solution, so if your bottle doesn’t have solution in it, we suggest just filling it up with water. There is usually enough residue left in the bottle from the original solution, so just filling it up with water again should make it work just fine! If you run out during the installation, you can still refill the bottle up to 2-3 more times and still have the same effect.
Some of these pieces are so little! How do I put them on? While keeping your fingers moist, carefully pick up the SHIELD on an edge and lightly mist it before laying it down on the device. If these pieces become especially wet, they might not start to stick for a few minutes. If this does happen, please be patient in waiting for them to dry, and stick. See “Special Tips” for more information.
How long after installing the InvisibleShield can I safely remove and reinstall it? Within 3-5 minutes. If you do need to take the SHIELD off for reinstallation, we suggest keeping your fingers wet and very carefully removing the SHIELD (so you don’t stretch it). After this, you can reapply it to the device as normal.
Do I really need to have my device turned off for a full 24 hours after I install the InvisibleShield? Yes. We strongly recommend waiting 12-24 hours after installing the InvisibleShield to turn your device back on. This time allows the shield to “set up” properly. Also, since installation solution is applied on the InvisibleShield during the installation process, this allows the electronic device enough time to dry properly. Many customers like to install the InvisibleShield in the evening hours and let the device sit overnight.
Should I clean my device before installing the InvisibleShield, ZAGGskin, or ZAGG LEATHERskin? For new, out-of-the box devices it shouldn’t be necessary to clean your device. You should clean your device when dust, fingerprints and oils are present. Your InvisibleShield, ZAGGskin, or ZAGG LEATHERskin will not adhere properly if these particles are not cleaned off.
How do I clean my device before the InvisibleShield installation process? We recommend using a small amount of SHIELDspray for cleaning your device. Please do not spray SHIELDspray directly onto your device. We suggest spraying a Micro Fiber cloth and then gently wiping & cleaning your device until you are satisfied with the results.
How do I remove fingerprints, dust particles and oils from the InvisibleShield once it’s been applied to my device? We recommending using left-over SHIELDspray for cleaning the InvisibleShield that is installed on your device. Please do not spray SHIELDspray directly onto your device. We suggest spraying a Micro Fiber cloth and then gently wiping & cleaning your device until you are satisfied with the results.