Refund Policy
ZAGG will extend a refund to anyone who meets our refund policy criteria as explained below.
invisibleSHIELD™ Refunds - Must be returned within 30 days of the purchase date.
ZAGGaudio™ Refunds - Products must be returned within 45 days of the purchase date.
Please note that ZAGG's refund policy only applies to invisibleSHIELD and ZAGGaudio purchases made from ZAGG.com.
- You will be required to obtain a Return Authorization (RA) number.
Please contact us to obtain an RA number. - Mail back original product.
Please send back your original product that is being replaced to the following address:invisibleSHIELD Returns:
ZAGG, Inc.
Attn: invisibleSHIELD Return (order#)
3855 S. 500 W. Suite B
Salt Lake City, UT 84115
ZAGGaudio Returns:
ZAGG, Inc.
Attn: ZAGGaudio Return (order#)
3855 S. 500 W. Suite B
Salt Lake City, UT 84115
Please be aware that you are responsible for shipping back to our facility. Any mail that is refused, or marked 'return to sender,' or sent 'postage due' will have a deduction of that postage amount from any refund. We regret any inconvenience this may cause.
Include the following information:
Please include your original sales receipt or zagg.com order # and your RA number.- Please give a reason why you are requesting a refund.
Your input is EXTREMELY important to us. We strive to do everything within our power to improve both our products and our service.*All orders will be refunded to the Credit Card with which they were purchased, unless otherwise approved.
*There are no "re-stocking" fees or any hidden fees.
